Choose Your Energy

Yesterday, as Jan and I commuted into New York City to facilitate the third day of our Positive Leadership series, I looked around at the other commuters on the subway. Of course as a traveler I know that it’s important not to look like a victim when traveling around any city. But the next time you are on the subway, bus, or walking through your city or town note what you see. What I saw was mostly negative or slightly bored expressions and it made me wonder: is this the energy we are bringing into the workplace?

Be honest. What kind of energy do you bring into a room? Is the energy positive or negative? I’m not talking about being so cheerful you make people cringe as you walk into the room. But do people cringe when you walk in from fear of your negative energy or worse, your wrath?

You might protest that you work in toxic environments with people you’d rather not associate with. Yet, even in the midst of really negative work spaces we have the choice of what we bring to the situation and to the day. We can choose to be victimized by the negativity around us, or choose to stand in our own integrity and live and act the way we want to.

Positive energy is important to how we are perceived by those around us. We might think that by being stern and authoritative we project a leadership quality. Yet Alex Pentland in the research he did at MIT on charisma discovered that one of the most important elements of charisma was projecting positive energy and being energetic about what you do.

It is very simple. Every day we choose the clothes, the shoes and perhaps the coat we wear. We also choose the attitude. More than the clothes, the attitude makes the man or woman. So think about that tomorrow morning as you prepare for your day. The attitude you choose and the energy you convey can make your day, along with those around you.

You Need a Cheering Section

There is an interesting phenomenon in sports that also speaks to achievement and success for all of us. Studying the season of any team statistics strongly point to a “home court advantage.” Any team seems to play better when the cheering section is behind them. This is so much of a factor that in basketball, the fans are often called “the sixth man” as though they played the game with the team. But what has this got to do with success and achievement?

Recently the new CEO of Yahoo rattled the working world by calling their employees back into their offices. No more tele-commuting for Yahoo. Her motives focused on the necessity of employees interacting personally to foster innovation. Studies indicate that she is right about bringing employees together. Following her lead, Best Buy and KPMG also ordered their employees back into the office.

Let’s put aside the question of flexibility and work-life balance for a minute. I’m all for flexibility and utilizing the power of technology to complete work wherever and whenever the employee can. (I’ve done some of my best projects sitting on the sand looking at the ocean.) But for a moment, let’s look at some of the positives of working together.

Alex Pentland of MIT studies the highest performing work groups and found that one of the key factors for success is physical proximity. Teams that were near each other, where they could bounce ideas off each other, meet at the water fountain, take a coffee break or lunch together were more productive and innovative. They were more successful. Pentland even found he could identify that how the employees spoke to each other; where and how they stood in proximity to each other, was indicative of how successful the work group would be.

Additionally studies in Positive Psychology indicate that the social aspect of work, just being around other people and interacting with them, can make people happier. We are social animals and we enjoy being with others. The simple affirmation of being recognized as we walk into work, or in a restaurant, or bar, elevates us for the moment as part of a hive.

But we also need to consider the “cheering section” effect. Speaking to many people about their successes in life I realize that its very difficult to “go it alone.” When there are people around who acknowledge what you’ve done, how you’ve contributed and (if applicable) how good your work is, you do better work. It’s like having a “sixth man.”

Yes, there is a freedom that technology allows us so we can work from anywhere. But what are we giving up? We are social animals. We love a hive and to be part of one. So whether your company demands employees return to the office or not, you need to design your own cheering section. Meet at Starbucks with other workers. Take a home worker out to lunch. You will be amazed at the results. And, if you are really serious about succeeding, create your own cheering section. Identify the people who will encourage and help you along the way. Nothing will stop you because you will always have the home court advantage.

Do You Learn More From Success or Failure? Think Again.

Yesterday preparing for a leadership retreat we were on a conference call with the committee discussing how to set up the best learning environment and what tasks and activities to use. As a defense for a particularly difficult task someone said “we learn more from our failures than our successes.” With that, everyone on the call acknowledged the truth of this statement, accepted that the challenge embedded in this one activity would be beneficial and moved on. But I’ve never been a big fan of old wives’ tales (maybe because I’m not) and so I wondered what is the truth behind the saying.

I admit I remember my failures much more than successes. Perhaps that’s because I play them over and over in my mind. I think I’m hoping for a different ending. But one thing I know is that I examine every detail of what happened to ensure I won’t fail in that way again. Because of my reply it does seem that I learn more from my failures because I pay attention to them more than my success. But what does research say about learning more from failure.

It seems that the belief is false. We learn more from success than we do from failure. Yep, so I apologize to the old wives who believed this. In 2009 MIT studied how the brain processes success and failure. Essentially when we finish a task signal neurons send information to brain cells informing them of the success or failure. The difference is that when we succeed at the task researchers discovered that the signals last significantly longer, are stronger and actually change brain cells so we are more likely to succeed the next time. When we fail at the task the signals are weak and don’t change the brain cells at all. Of course more research is necessary to determine if there is a different signal if the success or failure is life threatening, but the initial research points to success as the greater learning tool.

So why does the old theory persist? Because similar to me, many of us focus much more on our failures. We replay them over and over to make sure we learn from them. Yet interestingly, do you ever find yourself making the same mistakes over and over again? I know I do. Now I know why. My brain isn’t changing after a failure.

What we need to do is start dealing with our success differently. If it is the better learning tool, we need to replay the successes in our heads to see what we’ve learned. That will implant the new behavior faster than failure and we will remember it more.

So the next time you succeed, enjoy the moment. Replay it in your head and think of how you did it differently and what you learned. You are programming your brain to do it right the next time and you are more likely to remember it. And perhaps along the way we can change an old wives’ tale.